Terms & Conditions

Acceptance of terms

By using this site and placing an order, you agree to our terms. Transactions are subject to availability and confirmation of the order price.

Orders, pricing & payment

• Prices include VAT unless stated otherwise.

• We accept secure payments through Stripe, including cards and digital wallets.

• Orders confirmed by email are binding once payment clears.

Shipping & delivery

• We deliver within the UK. Delivery estimates are provided at checkout.

• Shipping costs are shown before payment and depend on parcel weight.

• Royal Mail and tracked couriers handle shipments; you will receive a tracking number.

Returns & refunds

• Returns are accepted within 30 days when items are unused, in original packaging.

• Refunds are issued to the original payment method after inspection, typically within 5 business days.

• Return shipping is our responsibility only when the item is defective or incorrect.

Intellectual property

All content, trademarks, and imagery on the website are owned by F8 Marketplace or our partners. You must not reuse any content without written consent.

Limitation of liability

We are not liable for indirect or consequential losses. Our total liability is limited to the value of the order.

Changes to terms

We may update these terms to reflect legal requirements or business changes. The latest version is always available on this page.